I build research organizations for enterprise AI and cloud platforms.

Co‑founded User Research International and grew it from 2 to 100+ people, serving Microsoft, Google, Amazon, Meta, Samsung, and others. I operationalized the research system behind enterprise‑scale work: recruiting and panel ops, study design, QA, and team enablement, so results were repeatable across hundreds of programs.

17 years across cloud infrastructure, AI/ML platforms, AR/VR, developer tools, and data systems.

Prospective and Retrospective
n8n Demand-Supply Gap Analysis

n8n Demand-Supply Gap Analysis

An evidence-grounded analysis of 14,691 forum posts against 7,209 templates to find where n8n can better support its users, and where it's getting it right

Prospective AI/ML UX Research
askonor: AI-moderated interviews, grounded in real quotes

askonor: AI-moderated interviews, grounded in real quotes

Async AI research at the scale of a survey, with every theme traceable to the source. Built to support my own consulting work, then opened up as a standalone product

Prospective AI Product Research
Rebuilding Jarvis: Two Engines, Less Fragility

Rebuilding Jarvis: Two Engines, Less Fragility

Splitting interactive reasoning from background automation. The version of my agent that survived Anthropic's March ToS change

Prospective AI Agents Automation
From Jarvis to Openclaw: My AI Agent Journey

From Jarvis to Openclaw: My AI Agent Journey

How building AI agents evolved from a fun side project to a daily productivity tool

Prospective AI Agents Automation
Building Teams, Products, and Research Programs

Building Teams, Products, and Research Programs

Co-founding URI and building the research engine behind Big Tech's product decisions

Retrospective Leadership Research Ops
Contactless Research Labs

Contactless Research Labs

Designing NSF-certified labs that kept hardware research running when COVID shut down the industry

Retrospective Innovation Hardware
Panel Pro: Research Recruiting from Scratch

Panel Pro: Research Recruiting from Scratch

Building a self-service platform connecting researchers with pre-screened, identity-verified tech professionals

Retrospective Product SaaS
UX Benchmarking of Highly Technical Products

UX Benchmarking of Highly Technical Products

How benchmarking became a forcing function for organizational clarity and a quality gate for Azure

Retrospective Methodology Enterprise