I build research organizations for enterprise AI and cloud platforms.

Co‑founded User Research International and grew it from 2 to 100+ people, serving Microsoft, Google, Amazon, Meta, Samsung, and others. I operationalized the research system behind enterprise‑scale work: recruiting and panel ops, study design, QA, and team enablement, so results were repeatable across hundreds of programs.

17 years across cloud infrastructure, AI/ML platforms, AR/VR, developer tools, and data systems.

Prospective and Retrospective